Frequently asked questions · Karl Malone Powersports Provo

Frequently asked

What are the store hours for Karl Malone Powersports Provo?

Our store is open every day of the week. For specific hours, please contact us directly at (801) 374-0602.

Where is Karl Malone Powersports Provo located?

We are located at 1480 N State St, Provo, UT 84604.

Can I walk in without an appointment?

Yes, walk-ins are welcome, but scheduling an appointment is recommended for a personalized experience.

What payment methods are accepted?

We accept major credit cards and offer financing options. Speak with Danny for more details.

Who should I contact for financing options?

Danny is our finance expert and can assist you with tailored financing options.

How can I schedule a visit?

To schedule a visit, call us at (801) 374-0602 or use our online contact form.

What is the average customer rating for Karl Malone Powersports Provo?

We have an average rating of 4.5 stars based on 2034 reviews.

Who are some of the staff members I might interact with?

You might meet Eric, Danny, Copeland, Lacey, Etta, and Mike, all known for their excellent service.

Do you offer any special services for first-time buyers?

Yes, our team is ready to guide first-time buyers through the process with personalized service.

What types of vehicles do you sell?

We offer a wide range of powersports vehicles including motorcycles, ATVs, and snowmobiles.

Is there parking available at your location?

Yes, we have ample parking available at our Provo location.

Do you offer test rides?

Yes, test rides are available. Please contact us to arrange a time.

What should I bring for a test ride?

Bring a valid driver's license and wear appropriate safety gear for a test ride.

How do I get in touch if I have more questions?

You can call us at (801) 374-0602 or visit our website for more information.

What does Karl Malone Powersports Provo sell?

Snowmobiles, dirt bikes, street bikes, ATVs, side-by-sides and personal watercraft, plus snowblowers and generators. Brands include Polaris (off-road, snowmobiles and Slingshot), Yamaha, Kawasaki, Can-Am, Sea-Doo, Ski-Doo, CFMOTO and KTM. The store also carries helmets, riding gear, jackets, leathers and accessories for ATV, motorcycle and snowmobile riders.

What are your hours?

Store and service hours are Monday through Saturday, 9:00 AM to 7:00 PM, and the dealership is closed Sunday. Holiday or seasonal changes can occur, so call 801-374-0602 before making a long drive.

Where are you located and how do I find you?

We're at 1480 North State Street, Provo, UT 84604, at the bottom of the Orem/Provo hill on State Street (US-89), a short drive from I-15 and BYU. A map and directions are on our Map & Hours page, and the sales number is 801-374-0602.

Is there parking, and can I bring a trailer?

We're a standalone dealership on State Street rather than a mall or strip-center tenant, so customers park at the store when they visit. If you're arriving with a truck and trailer to drop off or pick up a machine, call 801-374-0602 first and the team will tell you exactly where to pull in.

Do I need an appointment, or can I just walk in?

Walk-ins are welcome during open hours for sales, parts and browsing. For repairs or maintenance, it's best to book ahead using the Schedule Service or Service Request form on malonepowersportsprovo.com, or by calling 801-374-0602, so the shop can reserve bay time and pre-order any parts.

How does the service department work?

Submit a service request online (there's a separate Polaris service request option) or call the store, describe the machine and symptoms, and schedule a drop-off. Service runs the same hours as the store, Monday through Saturday, 9:00 AM to 7:00 PM. The adjoining parts department supplies components, and items not in stock can usually be ordered.

How is pricing determined?

New, pre-owned and clearance units are listed online with an 'Our Price' figure for each machine, and you can submit a Get A Quote request for an out-the-door number including freight, setup, accessories and taxes. Service and parts are quoted per job and per part, since labor and components vary by model. Nothing is charged before you approve it.

Do you offer financing?

Yes. There's a Get Financed section on malonepowersportsprovo.com where you can submit a credit application online before or after you choose a unit, and the sales team can walk through options for new, pre-owned and clearance machines in person at 1480 N State St.

Will you take my current machine on trade?

Yes. Use the Value My Trade tool or the 'Get Your Bike's Book Value' link on our website to start a valuation, then bring the ATV, UTV, motorcycle, sled or PWC in so the team can inspect it and apply the trade toward a new or pre-owned unit.

Can you order a part or accessory you don't stock?

Yes. We keep a large parts and accessories showroom and catalogs covering far more than what's on the shelf. If you can't find something, call 801-374-0602 or send a Parts Request through the website and we'll track it down and do our best to get it for you.

Can I see inventory before driving to the store?

Yes. New, pre-owned and clearance inventory is published with photos and prices on malonepowersportsprovo.com, organized by category (utility vehicles, ATVs, motorcycles, snowmobiles, PWC) and by brand, so you can shortlist machines and then request a quote or come ride-shop in person.

Do you help with gear and riding apparel too?

Yes. Along with machines, the Provo showroom stocks helmets, riding gear and accessories for ATV, motorcycle and snowmobile use, including jackets and leathers for sportbike riders, street cruisers and snowmobilers, plus gift items, useful when outfitting a new rider in the same trip.

What should I expect on a first visit?

Expect a large showroom with multiple brands in one building, posted prices on units, a staffed parts and accessories counter, and sales staff who can compare models, start financing, value a trade and book service. Allow extra time on Saturdays and before holiday weekends, when the store is busiest.

Do you service machines bought somewhere else?

The service department works on the powersports lines the dealership represents, including Polaris, Yamaha, Kawasaki, Can-Am, Sea-Doo, Ski-Doo, CFMOTO and KTM products. Describe your make, model and year in a Service Request or call 801-374-0602 to confirm the shop can take the job before you haul it in.